aside Computer Malfunction Break

Dear Readers, Microsoft did one of those automatic updates which is causing problems galore. I can’t key in a letter without two letters appearing on my screen. I have figured out that there is an internet keyboard which is slow and cumbersome to use. Microsoft is telling me that they cannot just backdate my system to 4/12/17. I will be taking a involuntary break from blogging until Microsoft can figure a workaround. Image result for PHOTO OF EASTER CELEBRATION ON FLORIDA BEACHMeanwhile, I am wishing everyone a wonderful Easter Holiday.

21 comments

  1. Hi Gronda, I’m sure someone will tell you that you can take your compute back to the day before you had this group of updates yourself, you don’t need Microsoft to do that. I’ve done it a few times in the pas when such problems have occurred. But, I”m not the best person to explain clearly how to do this from my current start menu. I hope you’re soon back to normal.
    Happy Easter and Hugs Galore xxx

    • From what I have seen if you are using Win 10 it does not work trying that very well! I attempted Win 10 and guess what, went back to Win 7, as it simply works like I need it too! I feel for Mz. Gronda, as it is extremely frustrating to have to deal with computer problems that are not easily resolved..

      • Dear Crustyolemothman,

        I have been using Windows 10. When I first called Microsoft, I was told that the updates were automatic which is a different feature than with Windows 7. I was told that I could have this function separated out from the shutdown/ restart keys if I purchased the Windows 10 PRO for $199.00. After enough protesting, Microsoft did disable this feature.

        I will be blogging on Microsoft and its Windows 10 because there have been lots of consumer complaints but management is not listening.

        After working with Microsoft agents for hours,I simply gave up and I have purchased a competitor’s laptop.

        Thanks for your words of empathy.

        Ciao, Gronda

    • Dear David Prosser,

      That sounds too simple but it turns out that whatever I needed to click on to do this was grayed out so this was not an option.

      I asked to to have all updates done on 4/13/17 uninstalled which was done except for Adobe. For some reason, Microsoft could not uninstall whatever was done on 4/13/17 because of Google Chrome..

      I worked for hours with Microsoft but nothing worked. At first, I was told that for Microsoft 10, the automatic update could not be disconnected from the off/ restart keys. That is not true. After enough screaming, I got this done..

      Then, I went and purchased an inexpensive keyboard to plug into my laptop which seems to work okay.

      At the computer store, I purchased a Google Chrome laptop which means I will not ever have to deal with Microsoft again. But I have to figure out how to transfer all the files myself. The store agents wanted to charge me $80.00 to do this.

      Ciao, Gronda

  2. I too have experienced the problem with typing when two of the same letters appear, or they don’t appear at all until seconds later then they are all mixed up. The problem I found is that some updates reset Adobe Flash. It has to be disabled on your browser. Then, a thing comes up on your screen for each internet site you go on. It asks if you want to enable it for that time only or keep it disabled. You might be able to Google using the name of the browser you use, and “disable Flash.” The instructions should come up on the first page of search returns.

    I hope that solves the problem.

    • Dear Xena,

      I was told that because I had been using Google Chrome, that it was not possible to “disable flash.” I do not know if this is true, but I do know that I will no longer be using Microsoft anymore. It turns out that I can purchase a Google Chrome laptop which suits my needs. And I have done this but now I have to transfer my data.

      I always appreciate your help.

      Hugs, Gronda

      • I heard nothing but bad things about Windows 10 upgrades, so I did not agree to have my Windows 7 upgraded. Then came time for me to replace my computer and I purchased one with Windows 10. After spending hours configuring it, I shut it down for the night. The next day when I turned it on, it wouldn’t boot up and said I had to return to the last update. I did that, and lost everything I had configured the day before.

        I went back to the store and learned that staff upgraded Windows 7 and 8 to Windows 10, and because so many customers had problems, they were removing Windows 10.

        I’m so sorry that you had problems, but am happy that you worked it out.

        • Dear Xena,

          I now wished that I had never updated to Windows 10. In addition to the auto update situation, according to CNET, one’s privacy is further compromised.

          For me, there has been no benefit to having done the update.

          Hugs, Gronda

        • Gronda,
          I’ve always been one to stick with the tried and true. I actually held on to my Windows 99 until 2008. LOL!

        • I don’t know if being old school is always to my benefit. For example, I read tweets and don’t understand most of the acronyms and hashtags. I have an external hard drive that I don’t know how to use, and when it comes to word processing, I prefer to boot up my XP than figure out Microsoft Office 2013. 🙂

  3. Maybe a little laugh would lighten up the day?

    A man died and went to heaven.
    As he stood in front of St. Peter at the Pearly Gates, he saw a huge wall of clocks behind him.

    He asked, “What are all those clocks?”

    St. Peter answered, “Those are Lie Clocks. Everyone on Earth has a Lie Clock. Every time you lie the hands on your clock will move.”

    “Oh,” said the man, “whose clock is that?”

    “That’s Mother Teresa’s. The hands have never moved, indicating that she never told a lie.”

    “Incredible,’ said the man. “And whose clock is that one?”

    St. Peter responded, “That’s Abraham Lincoln’s clock. The hands have moved twice, telling us that Abe told only two lies in his entire life.”

    “Where’s Donald Trump’s clock?” asked the man.

    “Trump’s clock is in Satan’s office. He’s using it as a ceiling fan.”

  4. Gronda … I feel your pain! Having gone through similar circumstances a few years back, I learned never to let MS ‘upgrade’ without my express permission. I do hope your problem is resolved soon!!! Meanwhile, I did love Mothman’s joke!!! Hugs, my dear friend!

    • Dear Jill,

      When I first called Microsoft, the agent advised me that he could not stop the auto updates with Windows 10. And whoever did the update for Windows 10 from Windows 7 did not input a feature which would allow me to backdate my system to a time prior to the auto updates.

      After I voiced my displeasure enough, I was able to have the auto updates stopped. Still, after spending an untold ridiculous amount of hours with the Microsoft technicians, my problem was never resolved.

      I went and purchased an inexpensive keyboard to plug into my laptop.as a workaround until I have my new Google Chrome laptop working the way I like.

      Hugs, Gronda

      • Too bad they did not tell you that you could have loaded all your files onto a pin drive using the windows transfer to new computer feature and then reloaded your original Windows 7 OS. I have had to do that on several in the several months. My problem with Win 10 is that the user can not control what it sends to Microsoft without the users desire. I do most of the updates that are essential but few of the ones that are optional, unless I am having a problem that it addresses. At least with Win 7 if an update causes me a problem I can do a system restore to the prior day and then refuse the updates. I suppose some think it is unnecessary but my computer is set up to totally back up at the end of each day (on a separate drive) so if my drive fails it does not stop me from using the computer. Let me know in a month or so how the Chrome Note Book is working out.. 😉

        • Dear Crustyolemothman,

          You obviously are fortunate to know a lot about computers. I am challenged in this area. After 14 plus hours of working with Microsoft, I gave up out of frustration.

          I will do my obligatory complaint to the CEO and I will let him know that there is competition out there.

          I am crossing my fingers as to the Google Chrome. And I will let you know how this works out.

          Ciao, Gronda

      • Microsoft customer service certainly needs improvement! I have been having trouble with my Microsoft Office account for 3 months now and I am frustrated. Your situation, though, is ridiculous! I’m glad you found a workaround, though … I was dreading having days without seeing one of my favourite bloggers on line! Hugs!!!

        • Dear Jill,

          I was able to get a top of the line Google Chrome laptop for $440.00 including taxes. There were other options for around $200.00 including taxes. I just hope this works okay.

          I empathize with your situation with Microsoft. Thanks for your kind words.

          Hugs, Gronda

        • That’s a great price! Let me know how you like it after you get your files loaded and spend some time with it. I may consider one for my next laptop purchase. I am, for the moment, happy with my Dell, but since I tend to beat them to death, I replace mine every 18-24 months, so I’m sure I will be in the market by the end of the year.

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