I don’t know why Twitter suspended my account. I don’t believe I broke any rules. But after months of trying to appeal this decision, I’m ending my appeal. Mastodon, here I come.
If Twitter can reinstate the likes of the GOP MAGA defeated ex-president after he used Twitter to incite an insurrection, to spread lies that harmed millions of Americans, etc., then Twitter cannot claim to be fair and reasonable in suspending a 73-year-old user’s account who couldn’t begin to compete with the outright falsehoods and abusive rhetoric of the US ex-president. I no longer wish to be a part of this side show. It saddens me that Twitter has devolved into I forum that’s a shadow of what made it great. I truly feel sorry for all of you.
I wonder if there aren’t California consumer laws protecting the elderly, like an almost 73-year-old client from a corporation (based in California) issuing an easily challenged assertion (false advertising) that there has been a “careful review” of the client’s tweeting records before a client becomes permanently banned? A truly careful review would show that adhered to Twitter’s rules. When I tweeted on the subject of COVID, I made arguments based on data from reliable sources like the point that Florida has a very high number of COVID deaths (over 75,000) as per USAFacts.org.
I’m challenging this assertion, as a thorough review of my tweets would show that I’ve consistently adhered to Twitter’s rules. I’ve not resorted to being supportive of violence or inappropriate, abusive, demeaning, crude language to present my views. My assertions, political in nature have been sourced by media reports which are considered to be mainstream. If I’m speculating, I state my intent. I’d hate to think that I’ve been permanently banned from Twitter because there are Twitter employees who didn’t approve of my political views, as this isn’t listed as one of your rules.
I’m wondering if in California, if there aren’t consumer laws protecting the elderly, like a 72-year-old client from a corporation issuing an easily challenged assertion that there has been an extensive review of the client’s tweeting record before being permanently banned as a client.
When I read news items as to how Twitter allowed for tweets to be sent by conservative right-wing activists who encouraged violence on and before 1/6/2021 because they believed that POTUS Biden stole the 2020 election, I have to question your consistency in enforcing the purported Twitter’s rules.
This is my second attempt to appeal this decision. I’ve not received a prior response to my June 2022 appeal.
What’s wrong with this picture?
Thank you for reviewing my appeal. Onda Morin as @grondamorin…
*******************************************************************
This is my 3rd appeal on 10/31/2022:
I absolutely did not break Twitter’s rules before I was summarily permanently banned from using Twitter with the following words:
“After careful review, we determined your account broke the Twitter Rules. Your account is permanently in read-only mode, which means you can’t Tweet, Retweet, or Like content. You won’t be able to create new accounts. If you think we got this wrong, you can submit an appeal.”
As a 72-year-old news junkie, I did not resort to inciting violence, the use of abusive, course or inappropriate language and any cursory review of my work product would prove this reality.
*******************
During June 2022, I did appeal. At the time, I was tweeting about the high number of COVID deaths in FL under the auspices of the GOP MAGA FL Governor Desantis, based on data reflected from the source, USAFacts.org.
Read the September 2022 Palm Beach Post article by Chris Persaud, “Florida leads nation in COVID deaths for third month in a row.”
Was I a victim of the GOP MAGAs cancel culture thinking by Twitter?
Thanks, @Grondamorin
Here’s the 11/1/2022 Twitter response to my appeal, started in June 2022:
Hello,
Thanks for your report. It looks like this is connected with your original case # 0277139094, so we’ve added it to that first report.
We’ll continue our review with this information.
If you have more details you think we should know, please respond to this email to send them our way. We appreciate your help!
Thanks,
Twitter
****************************
History of My Past appeal #0276063121:
On June 22, 2022, I as @grondamorin was responding to a tweet, when I was surprised by the following Twitter notice:
Your account is permanently suspended
After careful review, we determined your account broke the Twitter Rules. Your account is permanently in read-only mode, which means you can’t Tweet, Retweet, or Like content. You won’t be able to create new accounts. If you think we got this wrong, you can submit an appeal.
On June 22, 2022, I did file an appeal with Twitter. Here’s what I wrote:
I’m a 72-year-old news junky who enjoys using my Twitter account. I have less than 2,000 followers and I follow less than 1000 folks, but my tweet impressions have ranged anywhere from 300,000 to 1M. As an ex-Republican Party member until 2016, I’m pretty moderate in my views.
Based on my memory, Twitter’s notice of a “permanent suspension” occurred right after I responded to a @DrAmyCarson tweet regarding @GovRonDesantis not having pre-ordered COVID vaccines for little ones like every other state governor and that there’s a delay in accessing this treatment….
I tweeted back, how according to USAFacts.org, and under GOP MAGA Castro-lite @GovRonDeSantis auspices, FL is 3rd in COVID deaths (over 75,000). I posted a photo of a traffic sign saying something like, Welcome to FL where you can get killed…
@DrAmyCarson responded with the following tweet:
I’m sorry, Gronda! That’s him– a true fascist that will be the downfall of 21st century democracy.
Here’s Twitter’s response to my appeal:
Hello,
Thanks for your report. It looks like this is connected with your original case # 0276063121, so we’ve added it to that first report.
We’ll continue our review with this information.
If you have more details, you think we should know, please respond to this email to send them our way. We appreciate your help!
Thanks,
Twitter
On June 23, 2022, I filed a complaint with BBB in San Francisco against Twitter:
| Filed with: | BBB PO Box 218 San Leandro, CA 94577 Phone: (510)844-2000 Fax: (510)844-2100 Email: info@bbbemail.org URL: http://www.bbb.org/greater-san-francisco |
xxxxxxxxxx
Tampa, FL, 33647
Here’s BBB’s response:
Dear xxxx Morin:
Thank you for contacting the Better Business Bureau. This message is in regard to your complaint submitted on 6/23/2022 against Twitter, Inc. Your complaint was assigned ID 17465540.
Now that I have filed, what is the next step?
We have accepted your complaint and have forwarded it to the business for their response. We have asked the business to reply promptly, but some disputes may take longer than others to conclude. Please be patient as we work to ensure that your concerns are addressed…
Feedback from consumers is vital to BBB. We appreciate your willingness to report this information to us. We look forward to helping you and the business work toward a resolution. Please do not hesitate to contact me with any additional questions or concerns.
Sincerely,
Patricia S.
Dispute Resolution
pats@bbbemail.org
“To provide the best support, could you please send us your Twitter case number? This number would be in the subject line of the email you received after you filed this case. “
“If you haven’t filed a case yet, you can do this on our help center. Once you’ve filed the case and received that case number, please reply with that information here and we’ll take a look.”
On June 24 and on June 28, 2022, I provided Twitter Support via email with my BBB complaint ID of 17465540.
On June 24, 2022, I rejected being satisfied with Twitter’s overture via BBB to resolve my complaint as Twitter was simply requesting the case ID number.
On June 28, 2022, I contacted BBB by phone for an update from Twitter at (510) 844-2000 … I was advised that there has been no further communication regarding my case from Twitter.On June 29, 2022, I emailed another appeal to Twitter, but I provided the Twitter ID# 0276063121 and the BBB ID #17465540.
On June 29, 2022, Twitter emailed me with a request to confirm my email address and to advise me that my appeal was under review.
“I hate to be the bearer of bad news, but I don’t think that there’s a way to speak to an individual at Twitter. They suspended my account when I violated no rules. I have disputed this twice and I’m getting the runaround they don’t want to help I’m becoming increasingly disgusted with Twitter.”
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Gronda Morin 
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I don’t how to fix this, but I’ll try to figure out a way.
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An amazing story of censure for no reason and failure to cooperate with you as to the reason.
I’ve been banned from Facebook a few times and it’s always been some comment I made to someone else that was aligned with what they were saying in the first place…not opposing them. And I have always seen far worse than any of mine have ever been.
I wonder if is some new Twitter policy and I also don’t believe
Elon Musk has taken over yet. I’m not on Twitter and don’t think I will be…
I’d take it all the way to court for a settlement.
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Thanks for sharing your experience with FB. I’ve been using Twitter, intermittently as I’ve stopped blogging due to health issues where I was too distracted. This is a forum that makes it easy to keep up with the latest news while still being able to share thoughts. I’m upset over my being blocked as I truly believe I’ve followed Twitter’s rules. Does Twitter do this based on complaints? Does Twitter do this to others who also follow its rules?
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Gronda, it is great to hear from you, but I am sad you have been censored. As you are one of the more informed people I know and take the time to get it right, it is sad that your voice has been silenced. People need to hear from people like you. Take care my friend. Keith
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Dear Keith,
It’s great to hear from and I pray that you’re doing well.
Life has its up and downs but I’m hanging in there.
I’d love to know how it is that Twitter decided to ban me permanently from using it, but I’m literally clueless as to what I could have done.
Hugs, Gronda
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Gronda, we are doing well. We are chagrined that our travels were curtailed with COVID. But, we survived it. How are you doing in Florida outside of your Twitter troubles. Keith
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Dear Keith,
I’m living in Fl, land of GOP MAGA autocratic/ fascist Castro-lite Gov Ron DeSantis who has been vying for being the most extreme governor in catering to his rt-wing constituents, the one who didn’t even pre-order COVID vaccinations for children under 5, who leads a state that’s 3rd in US for COVID deaths (over 75,000) as per usafacts.org, etc. I’m afraid that it was probably this type of rhetoric that got me banned from Twitter. The Florida governor is very thin-skinned.
I’m getting by. It’ll get better.
Hugs, Gonda
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Tell me about it! I live in Fla. too and was actually born and raised in Tampa…but in a smaller but still a MAGA cult haven…Fla. Is like Texas…lost its mind with two of the most extreme governors..
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Gronda, given the bullying, thin-skinned and untruthful bent of the Florida governor and the residence of the the same kind of person in Mar-o-lago, I understand your comments getting you banned. I did get a letter printed in my hometown paper in Florida saying Florida deserves better governance. Keith
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So good to see you are active, well. hugs from Oz.
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Dear Gary J,
It’s good to hear from you as well.
Hugs, Gronda
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Hey Gronda!!! It’s so great to see you here … you will never know how much I’ve missed you! But now, I will really miss you on Twitter. Like Mary, I’ve gotten a couple of 3-day suspensions from Twitter for being honest, but so far no lifetime ban. Interestingly, I’ve been more vociferous of late, yet haven’t so much as received a slap on the wrist from them. I HOPE you win your appeal and are back on Twitter soon. Meanwhile, though, if I can help in any way, let me know … HUGE HUGS, dear friend! ❤
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Dear Jill,
It’s great to hear from you. I’m thrilled to see that you’re still blogging and tweeting. I hope that you’re doing better than okay. I’ve missed you and all who were part of our blogging family. I’m hoping to get back to blogging by mid-August. Life has just gotten a bit too complicated.
I’ll just have to without Twitter for a while. I didn’t even get a warning. I obviously upset someone.
I’m grateful for the reblog. It’d be great if you could tweet the reblog.
I remember that you had a household with a few cats.
Here’s my cat story. Recently, I had a feral cat decide to use the bushes in front of my house (a great place for hiding) to deliver 6 kittens. I and a neighbor tried contacting every shelter in the Tampa area, but none could help as there’s a surplus of kittens, everywhere. I and my neighbor had to trap the cats to get them to the Humane Society where they were neutered, spayed, given shots. We were able to find homes for the kittens except for the one that got away and the one that I’ve adopted. So, I’m now a cat lady with the cutest tuxedo kitten who’s an exceptional escape artist.
Hugs, Gronda
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I smiled a big smile hearing that you’re planning to return to the blog-o-sphere! Your posts are missed! I’m doing okay … just okay … some days I can do a few things, and other days I can barely stand, but I’m hanging in.
I cannot imagine what you could have done to get a lifetime ban from Twitter! As I’ve told several readers, you speak your mind, but you don’t even cuss! I do cuss, and have had a few temporary bans, usually for 3 days, but a lifetime ban … it makes no sense! Have you heard from them yet regarding your appeal? And all my posts automatically go to Twitter, so it was posted there. Since you can’t see it, my friend Mary Earnshaw — you may remember her — who lives in the UK commented thus: “What???? Gronda! Don’t tell me she was speaking truth to Republicans again.” I thought you’d get a kick out of that!
Oh yes … they don’t call me the “Crazy Cat Lady” for nothing! We have only five at the moment, though we have had as high as ten … all rescue kitties. Your little tuxedo sounds so adorable … I hope to see a picture once you start blogging again! What did you name him?
Take good care, my friend, and do stay in touch, let us know how you’re doing and if there’s anything we can do, like send a letter to the powers-that-be over at Twitter. Love ‘n hugs!!!
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Hey Gronda … in a fit of pique, I just left the following message for Twitter’s “help desk”:
“Gronda Morin’s account was suspended, but she DID NOTHING to deserve the suspension. Since she isn’t allowed to speak for herself here on Twitter, I shall speak for her … LET HER BACK IN! She doesn’t threaten anybody, never has. She doesn’t even curse! You people are anti-democratic. Let her back in, else I will start a movement to convince people to leave Twitter.”
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Dear Jill,
Again, thanks for your support.
I know what hanging in there means. Life is full of ups and downs with some surprises thrown in to complicate things. One of my favorite rants has to do with dealing with the medical community.
I was a reluctant cat owner. My daughter had promised to give my Penny a home, but she changed her mind. Over time, Penny has stolen my heart. She’s perfect, a diva, bossy but lots of fun.
I truly don’t know what I could’ve done to warrant a permanent suspension by Twitter. I only suspect that the ban could be associated with the subject of COVID along with my critical reviews of GOP MAGA autocratic/ fascist Castro-lite FL Governor Ron DeSantis who has a reputation for being extremely thin-skinned.
With all the recent block-buster news, I’m missing out in not being able to tweet. But I go through cycles where I rarely tweet to where I’ll do anywhere from 700-1200 tweets per month. I’ve been bummed over the news from SCOTUS, but I’ve been pleased with developments related to the J6 Committee’s hearings.
I’ll be writing my own CEO letter to Twitter within the next couple of days.
Again, thank you for your support. I truly appreciate the assist.
Hugs, Gronda
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I hear you about the medical community! My own troubles started in September and while I am somewhat improved, not nearly back to normal, but I find I owe more money than the total experience was worth. Today in this country, patients are not the primary concern … just how many can be moved through the system so they can be billed! And yes, my friend, life is tough, but it beats the alternative — most days, anyway.
Scottie says he thinks it was something you said about skin-thinned DeSantis, which makes me want to have a go at him, too!
Ahhhh … so Penny is a girl, eh? Not surprising … male cats are much more likely to be adopted since they cannot have babies. Reluctant or not, I’m betting Penny brings you a great deal of joy … I hope so, anyway. We have one … Oliver … who senses when I am sad and always comes at just the right time to bring me comfort.
I do hope you are reinstated to Twitter, for I miss seeing you there! I know my fingers would be itching if I were banned at the moment, but I’m happy to know you’ll soon be blogging again.
Hugs!!!
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Reblogged this on Filosofa's Word and commented:
Hey friends! Our dear friend Gronda has been issued a lifetime ban by Twitter! For being honest. Just like the rest of us. Think we can get something going to remind Twitter that WE are the customers? Heck, if they can let some of the politicians like McCarthy on Twitter, surely a 72-year-old grandmother should have a voice!
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Oh no, sad to hear. Unfortunately Twitter is very strict when it comes to “violations”. Since it’s their platform, there’s very little a user can do to appeal.
If you really must be on Twitter, i suggest you get a new computer and start a brand new account under a pseudonym.
Personally I say good riddance to Twitter, they’ve gotten so political and fascist, one can’t post an opinion anymore.
I was warned 3 times for posting unapproved Covid tweets… according to whom? Got so fed up i stopped tweeting altogether, they can have it.
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Dear 1EarthUnited,
Thanks for the support. I’m simply going to have to do without Twitter. If Elon Musk does end up owning Twitter, I’d have left it anyway.
I’m perturbed that I didn’t even earn a warning.
Hugs, Gronda
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I think this is horrible, there was no reason that I could see that your account should be in this status. Twitter is horrible about this kind of thing. I hope you get this resolved soon.
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Reblogged this on NEW BLOG HERE >> https:/BOOKS.ESLARN-NET.DE.
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I am feeling so sorry for these bad experiences you got with Twitter. But the system of taking claims should also be reformed. What do i get from a “Better Business Bureau” if they cannot force answers and explainations? Best wishes, Michael
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Dear Michael,
I’m bummed that I didn’t even get a warning. I truly have no clue as to what I could’ve done to deserve this censure. I’m only guessing that someone complained.
Thanks a million for your support and for the reblog.
Hugs, Gronda
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Reblogged this on It Is What It Is and commented:
I’d been missing this wonderful, educated, strong voice …. now I know why!! … “Hey friends! Our dear friend Gronda has been issued a lifetime ban by Twitter! For being honest. Just like the rest of us. Think we can get something going to remind Twitter that WE are the customers? Heck, if they can let some of the politicians like McCarthy on Twitter, surely a 72-year-old grandmother should have a voice!”
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Dear Horty,
Thanks a million for the support and the reblog. I love reading about PR. As you well know, the GOP FL Gov DeSantis is very thin-skinned.
I’m suspicious that the ban had to do with my conversation with @DrAmyCarson. She mentioned how Gov Ron DeSantis hadn’t early ordered supplies of COVID vaccines for children under 5 yrs. old like every other state governor and how there’s been a delay in the children accessing the vaccines. I responded that as per USAfacts.org, the autocratic/ fascist GOP Castro-lite FL Gov DeSantis is responsible for FL ranking 3rd in COVID deaths at over 75.000. I added a photo of a road sign that said. Welcome to Fl where people come to die…I think maybe the sign did it.
Hugs, Gronda
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Good!! I think I saw it — Filosofa posted on Twitter. That’s how I found out. She reblogged your post and I read more, Please, keep us posted about the outcome! Love you plenty … ❤
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So that deserves a ‘lifetime ban”???
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I forgot to mention that Gov Ron DeSantis has a history of being very abrupt with anyone who associates his behaviors/ actions as being like that of Cuba’s deceased dictator, Fidel Castro.
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I’m not online often, so please forgive me for the late response. It is very disappointing that Twitter permanently banned you without a reason. Without a reason, it’s difficult to defend yourself. I would suggest amending your appeal to include how long you’ve been on Twitter; whether you were ever temporarily suspended and why and if not, that you’ve never been suspended. You complied with Rules and this time, was not given a fair opportunity by way of warning.
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Dear Xena,
Thanks for reaching out. I pray that life has gotten better for you, health-wise. I and Jill Dennison have become very frustrated when having to deal with the medical community. Most consumers have horror stories.
I’m having an attorney write to Twitter’s legal department. Let’s see if that step helps. Twitter hasn’t a strong consumer protection policy when dealing with complaints. Since Twitter is a California corporation, I’m hoping that their decision makers are bound by California’s consumer laws. We’ll see what happens.
This ban will just force me to start blogging again and to become an Instagram user. My daughter has been trying to talk me into trying YouTube.
I remember a time when I was trying to learn how to blog. You were a life saver. I’m still grateful for all the support you gave me.
Hugs, Gronda
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Gronda, don’t get me started on the medical community. Mostly, my complaint is towards the system with referrals then one doctor doesn’t know what the other one(s) have done. These days, I tire out pretty fast but otherwise feel good. It’s good to hear that you’re working to get your Twitter account restored, or at least an answer for why you were suspended. Please get us informed.
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